Terms of Service

Service Scope

VPNJY provides cross-border network acceleration and international route subscriptions, covering 120+ countries / 150+ routes, with support for Windows / macOS / iOS / Android / Linux. Get client software, manage subscriptions, and check usage status through the user panel.

Subscriptions provide network connectivity and do not include memberships or other benefits from third-party websites, apps, or content platforms. Access to other services remains subject to their account, regional, and authorization requirements. Routes may be adjusted for maintenance or network conditions; the user panel shows the routes currently available to you.

Accounts and Subscriptions

No email address is required; create an account with a username and password. Keep your login credentials and subscription details secure, and do not publish your subscription link. If your credentials are exposed or you notice unusual use, change your password promptly and report the issue through a support ticket.

There is no limit on the number of devices connected at the same time. This applies to devices owned or managed by the account holder with authorization; it does not permit sharing an account for independent use by others. You may not resell or rent a subscription, bundle the service for third parties, or use multiple devices in a way that disrupts other users’ connections.

Lawful Use

You must comply with the laws and regulations of your location and any region relevant to your use, as well as the rules of the platforms you access. You may not use the service for fraud, infringement, malware distribution, unauthorized system access, or other unlawful activity.

You may not disrupt network operations, attack service infrastructure, or misuse resources. You are responsible for content you upload, download, or distribute. Bank-grade encryption protects data in transit but does not replace endpoint security, account protection, or your responsibility to assess the lawfulness of accessed content.

Billing and Refunds

Monthly subscriptions: ¥9.9/month includes 60GB · ¥18/month includes 250GB · ¥28/month includes 500GB. Data resets monthly on the activation date; mid-cycle upgrades are prorated for the remaining days. Data packages: ¥158/300GB · ¥358/1000GB · ¥658/3000GB, valid until used and never expiring. Alipay / WeChat Pay / USDT are accepted.

You may request a full refund for any reason within 30 days of your first payment. Sign in to the user panel and submit your request through the support ticket portal, including the relevant order details for verification. You do not need to explain why you are dissatisfied, and should not include your password or full subscription link in a ticket.

We will communicate refund verification and processing updates through the ticket system. The time it takes for funds to arrive depends on the payment provider; these terms do not promise an unlisted processing period. You may still submit a ticket about disputes outside the refund eligibility described above, and any responsibilities required by law remain unaffected. See the Pricing page for full prices.

Availability and Liability

Your connection experience depends on your local network, carrier routing, the status of destination services, and your device configuration. Maintenance, upstream outages, or force majeure may interrupt connections. VPNJY does not guarantee that every route will remain available or that any third-party platform can always be accessed.

If an issue occurs, first check your client and local network, then submit a ticket with details of the problem so we can investigate. VPNJY does not control changes to third-party platform rules, account suspensions, or content. Keep copies of important data; nothing in these terms waives VPNJY’s responsibilities under applicable law.

Account Termination and Changes to These Terms

For accounts involved in unlawful use, resale or sharing, attacks on infrastructure, or serious disruption of the service, VPNJY may restrict connections, suspend service, or terminate it based on the actual risk. Any action should be proportionate to the conduct. If you disagree with an action, you may request a review and provide relevant information through a support ticket. Account actions do not remove any rights to seek remedies under applicable law.

These terms will be updated when service rules or legal requirements change, with the update month shown on this page. Important changes affecting user rights will be announced on the site or through the user panel. Please review any changes before continuing to use the service. If you disagree, you may stop using the service and contact us through a support ticket. Existing refund commitments and statutory rights will not be retroactively reduced by an update to these terms.